This is honestly why I hate most sales people. I wish they were actually knowledgeable about the products, listened to what I need, then gave recommendations that fit those needs.
That basically never happens outside of very niche products though. They either will just try to sell the most expensive thing that vaguely resembles something I want, or will know nothing and rely solely on what I choose. Basically makes most sales people detrimental instead of helpful.
Being honest and helping people doesnt pay the bills the way flattery does. I’m financially comfortable enough now that I can afford to have principles, but I sure as hell didn’t care about any of that when a missed sale might have meant a missed meal for myself or worse, for my younger brother. Imo it’s a “don’t hate the player, hate the game (capitalism)” situation
I used to work at Best Buy and it was heartbreaking seeing kids passionate about technology and really wanting to help people slowly realize that they were only there to drive profit to the company by selling plans and credit cards.
Edit: This is also relatively-new Best Buy. BB used to have specialized sales staff and cared about its relationship to its customers. Now its been progressively enshittified, raising stock prices, but it’s ultimately going to become a storefront on Amazon.
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This is honestly why I hate most sales people. I wish they were actually knowledgeable about the products, listened to what I need, then gave recommendations that fit those needs.
That basically never happens outside of very niche products though. They either will just try to sell the most expensive thing that vaguely resembles something I want, or will know nothing and rely solely on what I choose. Basically makes most sales people detrimental instead of helpful.
Being honest and helping people doesnt pay the bills the way flattery does. I’m financially comfortable enough now that I can afford to have principles, but I sure as hell didn’t care about any of that when a missed sale might have meant a missed meal for myself or worse, for my younger brother. Imo it’s a “don’t hate the player, hate the game (capitalism)” situation
I know why it happens, but I still hate it.
I used to work at Best Buy and it was heartbreaking seeing kids passionate about technology and really wanting to help people slowly realize that they were only there to drive profit to the company by selling plans and credit cards.
Edit: This is also relatively-new Best Buy. BB used to have specialized sales staff and cared about its relationship to its customers. Now its been progressively enshittified, raising stock prices, but it’s ultimately going to become a storefront on Amazon.