An Apple fan who has spent “nearly 30 years as a loyal customer” says they’ve been “permanently” locked out of their Apple Account due to what might be the overzealous actions of Apple’s automated anti-fraud system. It’s left them locked out of “20 years of digital life,” and it all started with the seemingly straightforward purchase of an Apple gift card.

  • londos@lemmy.world
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    4 months ago

    Second Update 14 December 2025: No luck so far, and not looking good. Anyone got a good lawyer to send them a letter and/or help me sue them? paris AT paris.id.au

    • bonenode@piefed.social
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      4 months ago

      Even if they get back and correct all this, I hope the author learns a lesson and begins exporting his digital footprint to other services.

    • ccunning@lemmy.world
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      4 months ago

      Yeah - this really confused me. Why did they make a second update on the 14th when the first update said they’d hear back on the 15th?

      • kescusay@lemmy.world
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        4 months ago

        He’s in Australia. It was already the 15th there when he posted that, but the person you’re responding to isn’t in Australia and the blog they copied and pasted from probably compensated for time zones.

        Edit: Or it’s a typo from a stressed and frantic person.