

Jira is extremely configuration dependent. It can be good and it can be awful. Companies with bad processes will configure it in the same way and I believe that’s where most of the hate comes from. Bitbucket is pretty decent by now. It’s just not very feature rich. But that’s not really a problem for this type of software if you hand over to other tools with the extensive web hooks. But confluence… It feels like it has been stuck in time while Mediawiki is continually closing the gap. Especially automatically updating pages is a pain with the weird and fragile code that represents the pages internally.


It’s really good but not the first choice for casual users.