lobsters score: 49 · tags: practices
Good advice on the dates. I prefer my emails to look like a well-keyworded search engine query.
Before:
Dear Phoebe,
I didn’t understand the process described on the issue about the logging bug. Irida’s comment was not very clear either. Can you please help me?
Thanks,
Lazarus
After:
Phobe,
I didn’t understand <link to issue>, even with Irida’s comment. <Please, can you help me?>
Thanks <optional name>
Your name should be in the email headers.
score 2 · canonical
In you “after” version, as a reader, I don’t know what issue you are talking about, where on the “before” version, I know it’s about “the issue about the logging bug”.
I fear that you might end up with many similar emails, where only the link changes :(
score 3 · canonical
Yes, linking to the issue is good but for this particular type of comm, I prefer tagging people in the comment section of the issue. I’m assuming we are using something like github/gitlab/bitbucket/JIRA issue tracker system where comments are allowed, and you can tag people.
score 1 · canonical
It would also be a way better email if you dropped all the HTML shenanigans.
Composing better emails? Plain text should be number 1 on the list.
score 21 · canonical