As a paying subscriber (which I will not renew) and someone who have had bad experience with ente before, this doesn’t surprises me, I was already looking for alternatives when I found Claude commits in their code base.
But I am more angry because Fairscan is one of hard to find app where author has really put genuine effort. I have been using it since its Inception and been reading author’s blog too, so I am biased.
Also I don’t know if this would get my subscription canceled or but this was my mail to ente in 2025 (mind the grammatical mistakes) and everything in this mail still stand, nothing has changed.
they promote discord over their webpage and I don’t know about the matrix situation because I left the channel
The email:
On June 20, 20253:26:00 PM UTC, Yumm <redacted email> wrote:
Hello ente, I am a paid user of your photo service, and I love it. But I have several concerns and requets regarding the serivce
- As a service who priortise privacy and Open Source, having discord as your main exchange medium is concerning, I have sent my
requets in the matrix channel quite a few times but no one from the team replied to that. Eventually I found out matrix channel isnot
looked after by the team and that saddening, As a paid user, I feel neglected even if I was a non-paid user I would want my problems
be heard by the team.
- The app size is over 350mb and that's also an issue on lower end devices and such. You should work on reducing the app size as a
priority. Also you could app provide apps for diferent Architectures, that would reduce the size to half rather than one universal
apk.
I hope my requests will be heard this time.
The reply:
Hi, thanks for the feedback!
We've shared your concerns with our dev team and will be discussing them internally.
<stuff related to jpeg-xl support i had requested in another email>
Thanks again for reaching out and helping us improve!
Best,
Jay
I too am a paying ente customer (200Gb plan) and am not happy about the ramping up of the inclusion of LLM generated code. They also seem to be spinning up new products every other month when the reason I chose them was solely photos. The experience of which still has plenty of room for improvement before diluting their focus with additional products. The most recent of which I’m dismayed to discover is “Ensu, our first step toward a private, personal LLM app that runs on your device and grows with you over time.”
They seem way too LLM brained for me. Zeitkapsl looks interesting, I’ll need to evaluate it further. One positive sign is they host their code on Codeberg, which doesn’t permit largely LLM generated projects. How has your experience been with it?
As a paying subscriber (which I will not renew) and someone who have had bad experience with ente before, this doesn’t surprises me, I was already looking for alternatives when I found Claude commits in their code base.
But I am more angry because Fairscan is one of hard to find app where author has really put genuine effort. I have been using it since its Inception and been reading author’s blog too, so I am biased.
Also I don’t know if this would get my subscription canceled or but this was my mail to ente in 2025 (mind the grammatical mistakes) and everything in this mail still stand, nothing has changed.
app size is 345mb on f-droid
they promote discord over their webpage and I don’t know about the matrix situation because I left the channel
The email:
On June 20, 2025 3:26:00 PM UTC, Yumm <redacted email> wrote: Hello ente, I am a paid user of your photo service, and I love it. But I have several concerns and requets regarding the serivce - As a service who priortise privacy and Open Source, having discord as your main exchange medium is concerning, I have sent my requets in the matrix channel quite a few times but no one from the team replied to that. Eventually I found out matrix channel is not looked after by the team and that saddening, As a paid user, I feel neglected even if I was a non-paid user I would want my problems be heard by the team. - The app size is over 350mb and that's also an issue on lower end devices and such. You should work on reducing the app size as a priority. Also you could app provide apps for diferent Architectures, that would reduce the size to half rather than one universal apk. I hope my requests will be heard this time.The reply:
Hi, thanks for the feedback! We've shared your concerns with our dev team and will be discussing them internally. <stuff related to jpeg-xl support i had requested in another email> Thanks again for reaching out and helping us improve! Best, Jayscore 1 · canonical
What will you use as an alternative to Ente?
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I have been eyeing zeitkapsl ever since I stumbled upon its repo.
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I too am a paying ente customer (200Gb plan) and am not happy about the ramping up of the inclusion of LLM generated code. They also seem to be spinning up new products every other month when the reason I chose them was solely photos. The experience of which still has plenty of room for improvement before diluting their focus with additional products. The most recent of which I’m dismayed to discover is “Ensu, our first step toward a private, personal LLM app that runs on your device and grows with you over time.”
They seem way too LLM brained for me. Zeitkapsl looks interesting, I’ll need to evaluate it further. One positive sign is they host their code on Codeberg, which doesn’t permit largely LLM generated projects. How has your experience been with it?
Edit: Not off to a great start. I tried building the desktop app as I’m on an uncommon distro and the Makefile references a target that seems to have been deleted 25 Sep: Makefile tries to run copy-models in
mlbut that Makefile was deleted in a commit from 25 Sep. I went to open an issue about it, but issues are not enabled on zeitkapsl/zeitkapsl…score 1 · canonical
same, now they are trying to be everything. I discovered ensu via you and now I definitely don’t want to give them my money.
indeed I would like that too, there usual way of submitting reports is through email on their support page.
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Yes I sent them an email with a few queries.
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